Frequently Asked Questions
Customer Self Service



Don’t risk having errors with manual payroll. With a minimal annual fee, you can now enjoy the Sign up with software maintenance plan now. It comes with

Software Support

  • Unlimited calls to Support Helpdesk from 9am – 6pm from Mon to Fri following the Singapore Business Calendar

Product Enhancements & Legislation Compliancy

  • Customers’ Email Newsletter whenever there are legislations changes and product enhancements
  • Easy and convenient download from the Internet


  • 10% off advance training
  • 20% off refresher training
  • 30% off additional trainees from the same company

Online Account Information

  • Special access to detail information about legislations requirements
  • Frequent release of tips of using EasyPay